Reference

How lion555 Protects Your Account & Information

We take your privacy seriously. When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal and financial information is encrypted and…

Data encryption on deposit & withdrawalYour account rights clearly explainedContact us anytime to request changes

Explore the Lobby Read FAQ

What We Collect & Why

lion555 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with lion555, we collect your name, contact details, account credentials and transaction history so we can verify your identity, process your payments through DANA, OVO, GoPay or QRIS, and comply with local laws. We also track your login times, device information and gameplay

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activity to improve your experience and detect fraud. Cookies on our site help us remember your preferences and keep you logged in across sessions. Where local law permits, we may contact you about new games or features via email or SMS. You control whether you receive
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those messages. We never sell your data to third parties. Your information is held on secure servers and deleted according to retention schedules set by applicable regulation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Privacy Questions – Contact Us

Live Chat Open the chat box in your account lobby and ask about your data or privacy rights. Our team responds during business hours in English, helping players across Indonesia including Semarang and Makassar.

Email Support Send a detailed request to our support email and we'll reply within 48 hours. Include your account number and describe exactly what information you want to access, change or delete.

Account Settings You can update your contact details, phone number and communication preferences directly in your account settings without contacting support. Changes take effect immediately.

SECURITY & TRANSPARENCY

How We Handle Your Privacy Every Day

Encrypted Transactions

Your deposits and withdrawals through DANA, OVO, GoPay and QRIS are encrypted end-to-end. Our servers use industry-standard SSL certificates so your payment details are never exposed in plain text.

Account Verification

We verify your identity when you first register and again before processing large withdrawals. This protects your account from unauthorised access and helps prevent fraud across your transactions.

Data Retention Policy

We keep your account data for as long as your account is active. After account closure, we retain records as required by local law, then securely delete them. Request a deletion timeline via support anytime.

Cookie & Tracking

We use session cookies to keep you logged in and analytical cookies to understand how you use lion555. You can manage cookie preferences in your browser settings without losing core account functionality.

Third-Party Integrations

We share payment data only with DANA, OVO, GoPay and QRIS processors to complete your deposits and withdrawals. We do not share your gaming history, contact details or personal data with marketers or unrelated services.

Your Rights & Requests

You can request access to all your data, ask us to correct errors, request deletion where permitted by law, or object to certain uses. Contact support with your request and we'll respond within 30 days.

Privacy Policy FAQs

After you close your account, we retain your transaction history and personal information as required by local law, typically 5–7 years. We then securely delete all records. Contact support if you need a specific retention timeline for your jurisdiction.

Yes. Open the live chat in your account or email support with your account number and the request 'I want to access my personal data.' We'll compile and send you a full export within 30 days, including login history, transactions and device records.

We do not sell, rent or lease your personal data to advertisers, marketers or unrelated third parties. Your information stays within lion555 and is shared only with DANA, OVO, GoPay and QRIS processors to complete your payments.

You can request account deletion via support. We'll close your account immediately, and begin deletion of non-essential data. Transaction records required by law are retained; optional data like preferences and contact history are deleted within 30 days of request.

No. Your payment app login credentials and bank details stay with DANA, OVO, GoPay and QRIS. We receive only a transaction confirmation and reference number; we never store your full card or account numbers.

We use session cookies to keep you logged in and remember your lobby preferences. We also use analytics cookies to track page views and feature usage so we can improve performance. You can disable non-essential cookies in your browser settings.

Contact our support team immediately via live chat or email with details of the issue. We'll investigate within 5 business days. If the issue remains unresolved, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

How lion555 Protects Your Account & Information

Privacy Questions – Contact Us

How We Handle Your Privacy Every Day

Encrypted Transactions

Account Verification

Data Retention Policy

Cookie & Tracking

Third-Party Integrations

Your Rights & Requests

Privacy Policy FAQs

01 How long does lion555 keep my account data after I close my account?

02 Can I see all the data lion555 has collected about me?

03 Do you sell my data to other companies?

04 What happens if I want to delete my account and all my data?

05 Are my DANA, OVO, GoPay and QRIS details stored on lion555 servers?

06 How does lion555 use cookies and tracking on my device?

07 What do I do if I think lion555 has misused my data?

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