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Our Terms Shape How Your Account Works

When you open an account with lion555, you're agreeing to the terms that protect both you and us.

Account accessDeposit and withdrawal termsGame play and dispute rules

How Our Terms Cover Your Play

lion555 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account with us is governed by our full Terms & Conditions, which apply from the moment you register. We follow the laws of the regions where we operate; where local law permits, you can use DANA, OVO, GoPay and QRIS for deposits and withdrawals. Account

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verification happens before your first withdrawal—we ask for ID and a recent address document to confirm it's really you. If you dispute a transaction or a game outcome, you have 72 hours to contact our support team with details. We keep your account data for as
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long as your account is active, plus one year after closure for regulatory purposes. All disputes are resolved according to our arbitration clause, not through court action.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Support Channels for Terms Questions

Live Chat Open the chat widget in the bottom-right corner of your account lobby. Our team responds during lobby hours, typically 08:00–23:00 Indonesia time, seven days a week.

Email Support Send your question to [email protected] with your account email and a brief description. We reply within 24 hours on business days, usually faster.

Account Settings Go to your Profile > Account Settings > Terms & Help to read the full policy text and find answers to common questions about your rights and obligations.

YOUR DATA AND SECURITY

How We Protect Your Account and Information

Data Encryption

All data between your device and our servers travels through industry-standard SSL encryption. Your password is never stored in plain text; we use salted hashing so even we cannot read it.

Account Verification

Before your first withdrawal, we verify your identity using your national ID and a recent utility bill or bank statement. This protects your account from unauthorised access and meets local regulatory requirements.

Cookie and Tracking Policy

We use cookies to keep you logged in, remember your preferences, and detect fraud or suspicious login attempts. You can manage cookie settings in your browser; blocking them may limit some features.

Data Retention

Your account data stays on file as long as your account is open. After you close it, we retain transaction records and personal data for one year to comply with financial regulations.

Request Changes

To update your account details, go to Profile > Personal Information. For data deletion requests or access to what we hold about you, contact [email protected] with your account email.

Dispute Resolution

If you believe a transaction or game outcome violates our terms, open a dispute ticket in your Account Settings > My Disputes within 72 hours. Our team investigates and replies with findings within five business days.

Frequently Asked Questions About Terms & Conditions

Violations such as using multiple accounts, fraudulent payment methods, or abusive conduct toward our team may result in account suspension or permanent closure. Funds in your account remain accessible during suspension; withdrawal rules in our terms apply.

Yes, you can close your account anytime through Account Settings > Close Account. Your remaining balance stays yours; we'll process a final withdrawal to your registered payment method within three business days, minus any pending bets.

Withdrawals via DANA, OVO, GoPay and QRIS typically clear within one hour during lobby hours. Bank transfers may take one to three business days. Once we initiate the transfer, tracking is visible in your Account > Transaction History.

All bonuses and promotional offers come with terms posted at the time of offer—including play-through requirements, game eligibility, and expiration dates. We enforce these consistently; if you have a question about a specific promotion, ask our support team within 24 hours of claiming it.

Game results are final once the round closes; you cannot dispute a loss. However, if you believe a technical error occurred—such as a game freeze, connection drop, or incorrect payout—file a dispute within 72 hours. Our team reviews server logs and responds with findings.

Accounts inactive for 12 months may be subject to a dormancy review. You'll receive an email notification before any action; dormant accounts retain their balance. Log in anytime to reactivate; no special steps are required.

We collect your name, ID number, contact details, payment information, and account activity. We share data only with payment processors, fraud-detection services, and regulators where law requires. We never sell your data to third parties or marketing firms.

Our Terms Shape How Your Account Works

Support Channels for Terms Questions

How We Protect Your Account and Information

Data Encryption

Account Verification

Cookie and Tracking Policy

Data Retention

Request Changes

Dispute Resolution

Frequently Asked Questions About Terms & Conditions

01 What happens if I violate the terms of my account?

02 Can I close my account anytime, and what happens to my balance?

03 How long does a withdrawal take after I request it?

04 What is your policy on bonus terms and promotional offers?

05 Can I dispute a game result or a lost bet?

06 How do you handle account inactivity?

07 What personal data do you collect, and who do you share it with?

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